Privacy Policy

1.How We Collect Your Information

1.1 Information Required for Login

• Phone Verification Login: When you choose to log in via phone verification code, we will collect your phone number to send the verification code. This address is only used for identity verification and necessary account-related communication, such as password reset or important account notifications.
• Third-party Login (WeChat, Apple, Google): If you log in using WeChat or Google, we may obtain certain information from these third-party platforms. For example, WeChat may provide your openID, nickname, and avatar; Apple may provide your Apple ID, name, and email address you choose to share; Google may provide your Google account ID, name, and email address. We use this information to create and manage your namyvera account, verify your identity, and provide a smooth login experience.

1.2 Information Collected During Use

• Information You Provide to Us: Including but not limited to your email address, phone number; username; payment information (e.g., information processed through our payment providers); your user content (as defined in the Terms of Service, including chat communications, content you post). Please note that you are not required to provide this information, but without it, certain features of the Services may be inaccessible or unusable.
• Information We Automatically Collect: Device-related information used to access the Services, including but not limited to device models, operating system version, unique device identifiers (such as Android ID, OAID, IDFA, IDFV), IP address, access time, domain name, MAC address, Wi-Fi information, Bluetooth, base station information, software version number, network access method and status, and network quality data. This is used to ensure service compatibility, security, and access performance.
• Your Behavioral Data: We and third-party service providers may use cookies, tracking GIFs, pixel tags, and similar technologies to understand when and how frequently you access the Services, analyze interaction behavior with the website or application, identify commonly used features, evaluate the effectiveness of advertising campaigns, and optimize user experience in accordance with this Policy. These technologies help us personalize the Services, such as remembering your password, tracking visited pages, assisting content management, and collecting statistical data. They may also be used in emails to monitor response rates and forwarding behavior. Most browsers are set to accept cookies by default, but you can configure your browser to refuse them. Please note that disabling cookies may affect the proper use of the Services. As technology evolves, we may also collect information through other means, including approximate location information inferred from your IP address.
• For Security and Compliance Purposes: During your use of the Services, we may use account information, device information, behavior logs, and information authorized and provided by affiliated or partner parties to determine account security status, the legitimacy of transactions, verify identities, identify potential risky behavior, or detect and prevent possible security incidents. We may take compliance measures such as logging, analyzing, issuing alerts, or initiating interventions as needed.

2.How We Use Your Information

• Account Management: We use the information you provide during registration or login to create, maintain, and ensure the security of your account, including identity verification, prevention of unauthorized access, and account settings management. While using the service, we may send you essential service notifications (such as account changes, identity verification, security checks, or usage feedback surveys) through your provided contact information (e.g., phone number or email address).
• Service Provision and Optimization: We will use the usage behavior data and device information you provide to offer, maintain, and continuously optimize our services. This includes function improvements, problem fixing, performance enhancements such as AI/machine learning training, and more.
• Personalized Recommendations and Notification Push: Based on your behavior while using the service, we may personalize content for you, including recommendations, feature prompts, and interface display optimization. Related content may be presented through the App interface, system notifications, etc., including updates to your account activities and followed content. You can turn off push notifications in your device settings.
• Risk Prevention: To detect and prevent fraud, criminal activity, or misuse of our services, and to ensure the security of our IT systems, architecture, and networks.

3.How We Disclose Your Information

• Information Sharing: We may share your information with affiliated companies (any entity that controls, is controlled by, or is under common control with namyvera) and third-party service providers that support our operations. These include but are not limited to cloud storage, data analysis, payment processing, and email delivery. These service providers are contractually bound to use the information only within the authorized scope and are prohibited from disclosing or using it for other purposes.
• Security Protection and Advertising Disclosure: To protect the legal rights of namyvera and others, we may disclose your information when we sincerely believe it is necessary, for example: (i) to enforce our Terms of Service and related policies; (ii) to ensure the safety of the company, employees, users, and the public. Currently, we do not conduct advertising activities. However, in the future, we may share certain information with advertising and analytics partners to place advertisements on our behalf and provide analytics services. These partners may use cookies and similar technologies to assess content effectiveness, track user behavior, provide targeted advertisements, and enhance understanding of online activities.
• Legal and Regulatory Requirements: In cases where required by laws, regulations, or legal proceedings (such as court orders, subpoenas, government investigations, etc.), we may disclose your information to fulfill legal obligations or protect legal rights.
• Business Change Scenarios: If a merger, acquisition, asset transfer, or similar business restructuring occurs, your information may be transferred as part of the transaction. We may notify you in an appropriate manner (e.g., App announcements or email) and explain the scope of the new privacy policy.
• User Content: Actions you take within our services may be visible to or shared with other users. For example, creating user content, such as shared characters, will make that content accessible within the service. Likewise, participating in group chats implies your request for us to share your messages with other members of that chatroom.

4.Your Rights

• Access and Correction: You have the right to access and correct your personal information that we hold. You can modify it by logging into your account and navigating to the settings page.
• Deletion of Information: Within the scope permitted by laws and regulations, you have the right to request that we delete part or all of your personal information. However, we do not guarantee that the service functions can be used normally thereafter. If we are required to retain relevant information for the fulfillment of legal obligations, compliance requirements, financial audits, dispute resolution, or other reasonable purposes, we will delete the information promptly after the retention period ends.
• Account Cancellation: If you cancel your account, voluntarily delete your personal information, or the retention period has exceeded the necessary duration, we will delete or anonymize your personal information, except under the following circumstances: compliance with legal and regulatory requirements on information retention; or reasonably extending the retention period for financial, audit, dispute resolution, and other purposes.
• Opt-out of Marketing Notifications: We may recommend services, features, or events that you may be interested in via SMS, phone calls, system notifications, and other methods. If you do not wish to receive such information, you can unsubscribe by clicking “Unsubscribe,” “Opt out” links, disabling related permissions in your account settings, or by contacting us via [contact email] to opt out.
• Withdraw Consent: You can withdraw the consent you have previously given at any time, including access to the clipboard, location information, notification push, photo album, and other permissions. Withdrawing consent will not affect the legality of any information processing conducted based on your previous authorization, but it may result in some features becoming unavailable.
• Restriction of Processing: In certain situations that we recognize (such as disputes over the accuracy of information, or unlawful data processing where deletion is not desired), you may request that we temporarily restrict the processing of your information.

5.Security Notice

• When it is necessary to perform a contract to which you are a party;
• When it is necessary to fulfill legal obligations or statutory duties, such as those involving national security, public safety, criminal investigation, trial, or execution of judgment;
• When it is necessary to respond to public health emergencies, or to protect the life, health, or property safety of natural persons in emergencies;
• When it is necessary to carry out news reporting, public opinion supervision, etc., for the public interest within a reasonable scope;
• When it is necessary to process information that you have disclosed on your own within a reasonable scope, or other personal information obtained through legitimate public channels (such as government websites, public announcements, media reports, etc.);
• Other circumstances as provided by laws and regulations.

6.Updates to This Privacy Policy